THIS ITEM ALONG WITH MOST OTHERS IN OUR STORE, COMES WITH THE OPTION OF BEING TREATED WITH A WATER REPELLENT PROTECTION SPRAY.
TO INCREASE THE LONGEVITY OF YOUR ITEM, WE RECOMMEND YOU ADD THIS OPTION TO YOUR PURCHASE.
ALTERNATIVELY, FOR LONG-TERM UPKEEPING OF YOUR ITEM WE RECOMMEND AN ALL-INCLUSIVE UGG CARE KIT WITH SHEEPSKIN SHAMPOO, CONDITIONER AND WATER REPELLENT SPRAY.
WE RECOMMEND AGAINST WASHING YOUR ITEM IN A WASHING MACHINE OR SUBMERGING IT IN WATER AS THIS WILL VOID YOUR WARRANTY AND CAN WRINKLE + WEAKEN THE SHEEPSKIN LINING.
PLEASE EXPECT AN AVERAGE OF
- 4-8 BUSINESS DAYS IN TOTAL FOR REGULAR POST
- 3-6 BUSINESS DAYS IN TOTAL FOR EXPRESS POST
THIS ITEM, ALONG WITH ALL OTHERS IN THIS STORE, IS MADE TO ORDER. THEREFORE A MANUFACTURING TIME OF 2-3 BUSINESS IS REQUIRED BEFORE SHIPMENT.
ONCE WE SHIP YOUR ITEM, YOU CAN EXPECT TO RECEIVE IT WITHIN 2-5 BUSINESS DAYS VIA REGULAR POST OR 1-3 BUSINESS DAYS VIA EXPRESS POST.
IF YOU REQUIRE SOMETHING SOONER, PLEASE CONTACT US VIA LIVE CHAT, EMAIL OR PHONE.
EACH PAIR COMES STANDARD WITH A 12 MONTH MANUFACTURER WARRANTY FROM DATE OF PURCHASE.
WARRANTY COVERS:
- PARTIAL OR FULL DETACHMENT OF SOLE FROM SHOE
- RIPPING OF ANY STITCHING ON THE SHOE
WARRANTY DOES NOT COVER:
- RIPPING OF SHEEPSKIN LINING AS CONSEQUENCE OF AGE
- DAMAGE CAUSED BY WATER OR WASHING
- MATTING OF SHEEPSKIN FUR AS CONSEQUENCE OF AGE
TO FILE FOR A WARRANTY CLAIM, PLEASE CONTACT US VIA EMAIL WITH YOUR ORDER NUMBER AND PHOTOS OF THE DAMAGE.
